Enterprise Security with Microsoft Azure
The Birdview PSA hosted accounts are powered by Microsoft Azure cloud.
Azure is an open and flexible cloud platform that runs out of a global network of managed datacenters across 34 regions. You can choose to host your data in the USA, Canada or Europe.
Azure delivers a 99.95% compute SLA. Your Birdview PSA account will run on the same cloud that powers Skype, Office 365, Bing, and Xbox. 85%of Fortune 500 companies use MS Azure.
Security and Encryption
Azure provides built-in software patching, network load balancing and 24 hour-monitored physical security. Datacenters are physically constructed, managed, and monitored to shelter data and services from unauthorized access as well as environmental threats.
Read more here: https://www.microsoft.com/trustcenter/security/
For data in transit, Birdview PSA uses industry-standard encrypted transport protocols SSL/HTTPS between user devices and our datacenters.
For data at rest, we offer transparent database encryption*. To protect against the threat of malicious activity MS Azure offers real-time encryption and decryption of the database, associated backups, and transaction log files.
* Available only with the Enterprise Edition of Birdview PSA hosted in a Private Cloud.
To ensure secure access to project data, Birdview PSA offers global and project level role-based access control with 30+ granular permissions.
All Birdview PSA accounts residing on Azure Cloud are taking advantage of the continuous 30-day snapshot backups. It means that if needed, your data can be restored from any point (up to a second) within the last 30 days. All backups are geo-redundant.
Compliance & Certification
Microsoft Azure offers the most comprehensive set of certifications and attestations of any cloud service provider, including:
- ISO 27007
- PCI DSS
- SOC 1
- SOC 2
- UK G-Cloud
Full list of certificates is available at https://www.microsoft.com/trustcenter/security/
Azure Cloud platform allows us to automatically add computing resources when there is a higher load to our servers. This way we are able to maintain the same high level of performance no matter how many users are accessing their accounts at the same time.
Security Vulnerability Reporting
Security of our users and their data is paramount for Birdview PSA. Thats why we encourage ethical vulnerability research and reporting.
Should you find or discover any security vulnerability, please report it to Birdview PSA, and our team will investigate and address it as soon as possible.