We apply the latest technologies to protect clients' information completely. You can adjust the set of tools you need to avoid risks yourself.
Tailor-Made Role Access
Accommodate even the most flexible data access requirements. Custom roles enable you to get very granular when determining what each person should and should not be able to access.
Adjust user permissions at the project level. For example, an engineer may have editing privileges for Project A but only viewing privileges for Project B.
Enhanced Security Policies
Ensure your data safety and security with multiple tools. Password strength and expiration policies, encrypted traffic, user-lockout, user audit logs, encrypted backups, and more.
Access & Permissions
Manage data access and permissions across your users individually or as a group using Access Levels.
Control who can access your projects and what actions they can perform
Keep sensitive information confidential, including employees’ hourly rates and client data
Change permissions whenever you need
All of the information is protected from both external and internal policy violations with:
2FA (two-factor authentication) - a user will need to go through 2 rounds of authentication to log in, thus ensuring better data protection.
SSO (Single sign-on) - use one ID for different systems and both grant and take away access as required.
Enterprise-Grade Data Protection
The Birdview PSA hosted accounts are powered by Microsoft Azure cloud.
Azure is an open and flexible cloud platform that runs out of a global network of managed data centers across 34 regions. You can host your data in the USA, Canada, or Europe.
Azure delivers a 99.95% compute SLA. Your account will run on the same cloud that powers Skype, Office 365, Bing, and Xbox. Additionally, 85% of Fortune 500 companies use MS Azure.
Enterprise-Grade Security to Rely On
Azure provides built-in software patching, network load balancing, and 24-hour-monitored physical security. Data centers are physically constructed, managed, and monitored to shelter data and services from unauthorized access and environmental threats.
Azure Cloud platform allows adding computing resources automatically when there is a higher load on our servers. This way, Birdview PSA maintains the same high level of performance no matter how many users are accessing their accounts simultaneously.
All accounts residing on Azure Cloud are taking advantage of the continuous 30-day snapshot backups. If needed, your data can be restored from any point (up to a second) within the last 30 days. We also provide extended 1-year backups. Backup media is 256-bit AES encrypted and geo-redundant.
For data in transit, Birdview PSA uses industry-standard encrypted TLS 1.2 and TLS 1.3 transport protocols.
For data at rest, we offer transparent database encryption*. To protect against the threat of malicious activity, Birdview PSA offers real-time encryption with 256-bit AES of the database, associated backups, and transaction log files.
*Available only with the Enterprise Edition of Birdview PSA hosted in a Private Cloud.
Our secure project management software offers global and project-level role-based access control with 30+ granular permissions to ensure secure access to project data.
Compliance & Certification
Microsoft Azure offers the most comprehensive set of certifications and attestations of any cloud service provider, including: