Birdview Administration as a Service

Birdview Administration as a Service provides ongoing management of your Birdview environment so it stays clean, secure, and aligned with organizational changes. We take care of day‑to‑day admin work while your team focuses on delivering projects

Who it’s for

  • Teams without a dedicated Birdview administrator
  • Growing organizations with frequent user or structure changes
  • Public sector and enterprise environments that require governance and consistency
  • PMOs that want stability without operational overhead

Why customers choose Birdview Admin?

Benefits

  • No need to hire or train an internal admin
  • Reduced key‑person risk
  • Consistent configuration and governance
  • Predictable monthly cost
  • A cleaner, more reliable Birdview instance over time

How it fits with other Birdview services

  • Path to Success gets Birdview live
  • Birdview Admin keeps it running smoothly

What’s included

user & access management icon

User & Access Management

  • Create, deactivate, and update users
  • Assign roles and permissions
  • License housekeeping
platform hygiene icon

Configuration Management

  • Custom fields (create, update, retire)
  • Statuses and workflows
  • Minor updates to project templates
  • Views, filters, and dashboards
reseller program icon

Platform Hygiene

  • Archive inactive projects
  • Maintain naming conventions
  • Light cleanup of legacy configuration
affiliate-program icon

Change Execution

  • Admin request intake and execution
  • Change logging and traceability
  • Controlled deployment of updates
  • Issue tracking

What’s not included

  • Process or governance design
  • Major restructuring of templates or data
  • Integrations or API work
  • Creation of reports and dashboards
  • Data migrations or bulk corrections
  • Project or program management

Service Tiers

Admin Essentials

Best for small or stable teams
$1,500/month
  • Up to 15 requests per month (~8 hours)
  • Communication method: tickets
  • SLA: 1 business day

Admin Plus

Best for growing teams
$2,500/month
  • Up to 30 requests per month (~15 hours)
  • Communication method: tickets, Slack or Teams (chat)
  • SLA: same business day

Admin Pro

Best for enterprise and public sector
$4,900/month
  • Unlimited requests per month*
  • SLA: same business day
  • Communication method: tickets, Slack, Teams, Zoom (voice or video)
  • Named admin
  • Monthly activity report
*Subject to fair-use policy

Fair Use Policy

Birdview Administration as a Service is provided on a managed, fair-use basis. Fair use assumes a reasonable and consistent volume of standard administrative activities required to operate and maintain the Birdview platform under normal business conditions. If usage patterns indicate sustained or exceptional administrative activity beyond normal operational needs, Birdview will notify the Client and recommend an adjustment to the service tier or scope before performing additional work.

Considered outside fair use

  • Large, one-time restructuring
  • Repeated redesigns driven by unclear requirements
  • Bulk retroactive data corrections
  • Emergency turnaround due to delayed approvals
  • Requests that replace process design or PM work

Outside fair use ≠ refused. It triggers a scope conversation, not a denial.

What is a request?

One request = one discrete change, for example:

  • Add or update a custom field
  • Add or remove users
  • Modify a workflow
  • Update a template
Birdview logo
Nice! You’re almost there...

Your 14-day trial is ready! Explore Birdview's full potential by scheduling a call with our Product Specialist.

The calendar is loading... Please wait
Birdview logo
Great! Let's achieve game-changing results together!
Start your Birdview journey with a short 9-min demo
Watch demo video