The most important features of Birdview PSA (formerly Easy Projects) for Cronus Consultancy are its ability to assign tasks to people and its ability to add project documentation. Cronus can now give their clients the ability to see progress against the issues or requests they log. This has saved the staff’s time, and it also has made the team more structured.
Internally, it has allowed the project managers to easily allocate and track resourcing across their own projects, while still keeping an active role in the project. It has helped immensely and has made them think of new enhancements that could be implemented. The final benefit for Cronus is that the Birdview PSA development and support staff has been excellent, very helpful, and are always willing to take on board new features.
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