Last update: July 31, 2026
Per the requirements of the data privacy laws of the European Union and its member states, and the terms of service of Birdview PSA, we are providing this list of sub-processors Birdview PSA may use as part of our provision of services to you.
Please note that not all vendors might be applicable for every customer. Whether a particular vendor applies to your account depends on the services and features that are enabled for you to use and the means by which the Birdview PSA team communicates with you. Should you have any questions, please contact our Support team.
The final column indicates whether a sub-processor may process data held within the Birdview PSA application. Sub-processors marked “No” support Birdview’s own business operations — such as our website, marketing, and support channels — and do not have access to customer project data.
We may update this list from time to time, as our business or our services evolve, so please check back regularly for updates.
| Sub-processor | Purpose | Location | Application data |
|---|---|---|---|
| Microsoft Azure | Data hosting and backups | United States, Canada, Ireland | Yes |
| Azure OpenAI Service | Large language model inference for AI features (AI project plan assistant, AI message assistant) | United States, Canada, Ireland | Yes |
| Amplitude | Product analytics | United States | Yes |
| Intercom | In-app and email communication, customer support | United States | Yes |
| Albato | Integration with third-party tools | Portugal | Yes |
| Twilio | Email delivery | United States | Yes |
| Zendesk | Customer support ticketing | United States | No |
| HubSpot | Customer relationship management, sales and marketing operations | United States | No |
| Zoom | Video conferencing, call recording and transcription | United States | No |
| Fathom | AI-assisted recording, transcription, and summarization of meetings | United States | No |
| OpenAI | AI-assisted drafting and summarization of business communications (sales, marketing, and support) | United States | No |
| Anthropic | AI-assisted drafting and summarization of business communications (sales, marketing, and support) | United States | No |
| Google Analytics | Website analytics | United States | No |
| Microsoft Clarity | Website analytics | United States | No |
