Business as an Ecosystem: Thinking Beyond Buyers and Sellers

Summary

As business becomes more of an ecosystem, we must look past the traditional roles of “buyers and sellers.” What strategies can we use to build better business relationships?

In this episode, John speaks with Zach McGrath of LCG Advisors about the power of partnership-based strategies that can be used by a variety of Professional Service Organizations.

Join us as we discuss:

The one big mistake professional service organizations make
The negative impact of bringing on a stingy customer
The importance of setting expectations with new customers
Why due diligence teams make the deals stronger not longer
The importance of value-based partnerships

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About the show

When Spreadsheets Hit the Fan is a podcast for leaders in fast-growing professional services organizations or teams looking for the latest conversations around Service Delivery best practices.

In each episode, host John Litterick interviews a leader in professional services. We’ll talk about specific challenges faced by service delivery teams and how they were resolved. If the title, “accidental project manager” has ever applied to you, you’ve found the right community.

Welcome to the spreadsheet hit the fan!