Smarter IT project management software for internal teams

Manage IT projects, upgrades, and team workload in one place. Birdview helps internal IT teams and departments improve visibility, efficiency, and control.

Project Management Software for Business Consulting

Why Birdview PSA

Birdview unifies your IT operations, projects, and support initiatives into one centralized workspace. Whether you're managing internal service requests, deploying new systems, or supporting strategic IT initiatives, Birdview provides complete oversight, resource clarity, and execution control across all activities.

Improved service request management

Easily manage support tickets, service requests, and incident tracking alongside project work, so your team can respond quickly without losing sight of long-term goals.

Stay in control of the scope and timelines

Track shifting requirements, manage change requests, and ensure nothing falls through the cracks with structured workflows, approval paths, and real-time updates.

Optimize workload and resource allocation

Assign the right team members to each task based on real-time availability and specialized skills, preventing overload and ensuring business continuity.

Prioritize internal initiatives and track outcomes

Use Birdview’s centralized Activity Center to prioritize and manage competing IT tasks, from service tickets and bug fixes to system rollouts and infrastructure upgrades.

Improve time tracking and cost transparency

Make time tracking effortless and use real-time actuals to measure effort across teams and projects. Improve cost allocation and reporting for internal budgeting.

Standardize processes and reduce tool sprawl

Eliminate scattered spreadsheets and disconnected tools. Standardize IT workflows and approvals, and automate routine work so your team can focus on strategic value.

Manage complex internal IT initiatives with ease

Plan, track, and adapt as business needs evolve. Birdview helps internal IT teams manage projects at every phase, from discovery and deployment to maintenance.

  • Monitor real-time timelines, progress, and backlogs across teams
  • Track system upgrades, compliance initiatives, and security tasks
  • Balance daily support and long-term strategic projects
  • Use Agile, Waterfall, or hybrid approaches based on project needs
Explore project management
Click on the Tabs
  • Work in progress
  • Table View
  • Gantt Chart View
  • Kanban View
  • Calendar View
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Project tracking tool - Gantt view
Project data - Kanban board view
Project data - Calendar view
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optimized resource allocation screen

Plan smarter with visibility into your team’s capacity

Birdview provides IT managers with a clear view of who is available, the skills they bring, and the remaining capacity, enabling them to allocate resources effectively and prevent burnout.

  • Assign based on skill sets, availability, and internal priorities
  • Balance workloads using visual heatmaps and capacity views
  • Forecast future staffing needs using demand modeling tools
Explore resource management

Track time and control internal budgets

Birdview helps internal IT teams capture time data, compare planned and actual effort, and provide accurate reporting to finance or leadership.

  • Differentiate between project work and support tasks
  • Monitor project health at both the task and portfolio level
  • Allocate internal costs accurately across departments or initiatives
Explore cost and budget management
Financial project dashboard displaying expenses, billable vs non-billable data, and a detailed expense log
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Drive IT decision-making with clear insights

Get real-time reporting on project progress, resource usage, and operational trends, tailored to your team’s and stakeholders’ needs.

  • Track KPIs like request response times, project timelines, and resource utilization
  • Build custom dashboards by role: IT leads, PMs, or executive sponsors
  • Use built-in BI tools to identify trends across service lines and departments
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Centralize communication and standardize workflows

Birdview helps IT teams collaborate better with each other and with business units by unifying tasks, updates, and documentation in one place.

  • Automate routine updates and approval flows
  • Set up custom workflows to handle repeatable internal processes
  • Keep documentation, notes, and communication tied to each task or request
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Connect Birdview with your internal tech stack

Birdview works with over 6000 tools to ensure seamless connection with the systems your team already uses. Integrate with ServiceNow, Jira, Microsoft Teams, and more.

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IT teams rely on Birdview PSA to manage their projects

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Boost IT efficiency and visibility with Birdview

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Frequently Asked Questions

  • Birdview project management software is designed to help internal IT departments handle service requests, system upgrades, team initiatives, and day-to-day support. It brings structure to IT planning, offers visibility into progress, and provides clarity for reporting.

  • Birdview project management software helps IT teams prioritize work, manage shifting internal requests, and balance workloads with available capacity. It improves communication, aligns tasks with business needs, and supports a variety of methodologies. Whether you're managing compliance, infrastructure, or digital initiatives, Birdview adapts to your process.

  • Yes. Birdview project management software is highly customizable. You can configure workflows, user roles, reporting dashboards, and templates to match your IT department’s structure, whether you are managing requests, tickets, or long-term initiatives.

  • Birdview connects IT teams with other departments through shared workspaces, centralized communication, and integrations with tools like Slack, Microsoft Teams, and email. This helps everyone stay informed and aligned throughout the project lifecycle.

  • Birdview is built for internal IT teams of all sizes. From small teams managing day-to-day operations to large departments driving digital transformation and enterprise-wide initiatives, this project management software keeps everything organized and under control.

  • Birdview supports flexible project management. With features like change tracking, task dependencies, and adjustable timelines, your team can respond to changing priorities without losing momentum. Built-in approval workflows keep everyone informed and aligned as updates occur.

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