Welcome to When Spreadsheets Hit the Fan, a Birdview podcast. This is a show for leaders in fast-growing professional services organizations looking for the latest conversations around Service Delivery best practices.
At Birdview PSA, we aim to increase our customers profitability by automating and optimizing the entire service delivery cycle. Weve created this show to provide helpful, actionable and approachable solutions to specific challenges faced by service delivery teams through conversations with heads of operations, project and delivery managers.
Were going to be talking about:
typical pitfalls and bottlenecks faced by fast-growing service organizations
practical tips for resolving schedule or budget problems
best practices for better outcomes and customer satisfaction
If youve ever self-identified as an accidental project manager, youve come to the right place.
Subscribe to the show in your favorite podcast player so you dont miss any upcoming episodes. Well see you soon!