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When Spreadsheets Hit the Fan | Episode 6 | 23:54 | August 10, 2022

Moving Past Band-Aid Solutions: The Importance of Scaling Processes

Kai Fahrion
Kai Fahrion
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In today’s episode, John speaks with Kai Fahrion, Co-CEO at Zeno, a residential solar solutions provider that delivers comprehensive, turn-key solutions to homeowners across Canada.  

Today’s topics are:  

  • Proactive process improvements over band-aid solutions  
  • The pitfalls of a reactive micromanagement-based process  
  • Why KPIs matter when measuring process improvements  

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