Canadian project management software for internal IT teams

Plan IT initiatives, system upgrades, and internal projects in a single workspace. Birdview gives IT teams clear visibility into progress, helps optimize resources, and keeps project delivery on track.

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Trusted by Canadian and global businesses

Why Birdview PSA

Bring your IT projects, operations, and internal initiatives into one connected workspace. Whether you're managing day-to-day support work, rolling out new systems, or running larger IT programs, Birdview gives you a clear view of work, better resource visibility, and stronger control over execution.

Keep support work and internal projects aligned

Track internal requests and supporting work alongside project delivery in one place. Your team can respond quickly without losing focus on planned IT initiatives.

Stay on top of scope changes and timelines

Handle shifting requirements and approvals through structured workflows. Keep timelines visible and make sure no changes are missed or overlooked.

Allocate resources with confidence

Assign work based on real-time availability and skill sets. Prevent overload, reduce bottlenecks, and keep critical IT functions running smoothly.

Prioritize work and keep progress visible

Manage competing IT initiatives in one centralized space. Clearly define priorities and track progress across projects and related work.

Track effort and improve cost transparency

Log time across tasks and projects with minimal effort. Use real-time data to understand where time is spent and support more accurate internal budgeting.

Standardize processes and simplify your toolset

Replace disconnected tools and manual tracking with consistent workflows. Automate routine tasks so your team can focus on higher-impact IT work.

Manage internal IT initiatives with clarity

Plan, track, and adjust projects as priorities shift. Birdview helps internal IT teams manage initiatives from planning through delivery, with visibility that supports Canadian data and operational requirements.

  • Monitor timelines, progress, and backlogs across teams in real time
  • Track system upgrades, security initiatives, and compliance-driven projects
  • Balance ongoing IT work with planned initiatives and delivery timelines
  • Use Agile, Waterfall, or hybrid approaches based on project needs
Click on the Tabs
  • Work in progress
  • Table View
  • Gantt Chart View
  • Kanban View
  • Calendar View
Task tracking table for an
Gantt chart showing the Application Redesign project timeline with tasks such as Competitors analysis, User research, Unit development, Technical specs, and Security testing, including dependencies and dates from Dec 12 to Dec 25.
Kanban board with three columns labeled
Calendar view showing a multi-week project schedule with overlapping tasks such as Application Redesign, Hardware Test Plan, Product development, and various marketing activities like creating explainer videos and sending email campaigns.
Project tracking tool - table view
optimized resource allocation screen

Plan capacity with full team visibility

Get a clear view of team availability, skill sets, and remaining capacity. Birdview helps IT managers allocate resources across projects, avoid overload, and keep delivery on track.

  • Assign tasks based on skills, availability, and project priorities
  • Balance workloads using visual heatmaps and capacity views
  • Forecast future resource needs with demand planning tools

Track performance, costs, and insights in one place

Dashboard interface with project planning visuals including a central project icon, surrounding role indicators, a pie chart, user workload percentages, and cost and team member icons
Track time and control internal budgets

Capture time across projects and related work, compare planned versus actual effort, and generate reliable data for finance and leadership reporting.

  • Separate project effort from ongoing IT activities
  • Track performance across tasks, projects, and the full portfolio
  • Allocate internal costs accurately across teams and initiatives
Explore cost and budget management
Turn operational data into actionable insights

Access real-time reporting on project status, resource usage, and delivery performance, tailored to different stakeholders.

  • Monitor key metrics such as timelines, utilization, and delivery progress
  • Create role-based dashboards for IT leaders, project managers, and executives
  • Analyze trends across projects, teams, and internal functions using built-in BI tools
Explore reports and dashboards

Keep IT data control within Canada

Birdview supports Canadian organizations with in-country hosting options. Keep operational and project data within Canada while aligning with local privacy and data governance requirements.

  • Store project and operational data in Canadian data centers
  • Built on Microsoft Azure infrastructure, aligned with ISO 27001 and SOC 1, SOC 2, and SOC 3 standards
  • Reduce risks related to cross-border data transfer and access
  • Maintain control over how internal data is stored, accessed, and managed
Security shield with SOC compliance and data protection features
Task detail view showing a task marked as open with good status, labeled as medium priority and categorized under troubleshooting. Includes estimated hours, due date, budget, and conversation history between Amelia Wilson and Brown Henry with file attachments and comments

Centralize collaboration and standardize workflows

Bring project tasks, updates, and documentation into one place, so IT teams can collaborate more effectively and keep delivery aligned across business units.

  • Automate routine updates and approval processes
  • Configure workflows for repeatable project activities
  • Keep notes, files, and communication linked to each task or project

Use AI to plan and make decisions with more confidence

Built-in AI helps IT teams reduce manual planning, improve forecasting accuracy, and keep communication clear and organized.

  • Generate structured project plans with tasks and subtasks
  • Identify the best-fit team members based on skills and availability
  • Estimate delivery timelines using historical data and machine learning
  • Create quick summaries and message suggestions to simplify communication
Birdview AI assistant helping with project planning and task management

Connect Birdview with your existing IT tools

Integrate Birdview with the systems your team already relies on. With access to 6000+ integrations, you can connect tools like Jira, Microsoft Teams, ServiceNow, and more. Project work stays aligned with your broader IT environment.

Explore integration opportunities

Proven results from client case studies

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Bring clarity and control to your IT operations

Top-rated IT project management software

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Frequently Asked Questions

  • Yes. You can customize workflows, roles, templates, and dashboards to match how your IT team operates, from managing internal projects to coordinating ongoing initiatives.

  • Birdview centralizes project tasks, updates, and communication in one place. Teams stay aligned through shared workspaces and integrations with tools like Microsoft Teams and email.

  • Birdview is designed for internal IT teams of any size, from small teams managing projects to larger departments delivering complex programs and transformation initiatives.

  • Birdview allows teams to adjust project plans as priorities shift. With task dependencies, timeline updates, and approval workflows, changes can be managed without disrupting delivery.

  • Yes. Birdview supports CAD for financial tracking and reporting, and the platform is available in French, making it suitable for Canadian teams working across regions.

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