Emily Zhied, Project Management Expert at Birdview
4 min readThe business world can argue about every topic in the world, except for one fact: change is inevitable. The changing scenery in industries and organizations derives from innovations and workers looking to adapt to new tools and processes. Temporary or not, these changes are essential for organizations that want to stay ahead of the competition and succeed in their domain. Who knew that in 2021, the conversation would be livelier on Slack than at the water cooler?
With this in mind, let’s have a look at the top seven professional services tools your organization needs to improve performance and keep your teams productive. All of these apps are dedicated to catering to employees’ needs and offering practical management solutions.
Apps for project and workflow management
Birdview PSA
Having one platform to cater to your organizational needs is fantastic, but having one fully-featured solution for all types of professional services is a must-have. Birdview PSA helps professional services organizations automate process of service delivery. It offers you a one-stop solution for your projects, resources, and finances and includes advanced functionality and tools for billing clients, as well as tracking revenue and profits.
With this professional services tool, users enjoy fast implementation and onboarding processes. It is effortless to use, and an award-winning user interface allows for practical functionality and maximized productivity. Birdview offers two pricing plans at a trade-off price, meaning that you can enjoy using all the platform’s key features without compromising your budget. Now you can streamline your service delivery for a compelling customer experience.
HubSpot
If your professional services organization considers a range of inbound marketing and sales platforms, then you can go to HubSpot. You can quickly check the various software in the market for managing company sales and marketing activities, but none can match the features you will get from this tool.
HubSpot is one of the best tools for IT professionals and the most effective inbound marketing and sales platforms. It helps to attract visitors, convert leads, and retain customers with very high efficacy. It has top functionalities that the sales and marketing departments use to manage their activities in a single place. The top features include content creation, workflow automation, lead capture, social media sharing, and performance tracking. Any additional customizations can be created with HubSpot developers. Make your marketing a breeze with HubSpot tools to build websites and publish content.
Apps for communication
Google Meet
You can enjoy various features for collaboration and productivity when using Google Meet for your organizational processes. Typically, people know this tool as a platform for video conferences to meet and collaborate with colleagues. But, it has free features that allow you to provide corporate training for your clients’ onboarding processes. It works for managed IT firms with excellent results.
Still, you want to stay organized and secure during your Google Meet session. Furthermore, with the increase in data breaches, finding more secured solutions would be best. With Google Meet, you enjoy total privacy, security, and regulatory compliance. All the user data is protected with privacy commitment, all courtesy of Google Cloud enterprise services.
Slack
Almost every workplace uses Slack. If you are not sure what all the fuss is about, then here is where you get blown off your feet!
Slack is a chat room for the whole organization that replaces email as the primary method for all communication and sharing. With this professional services tool, you can organize communications, create channels for group discussions, and share information in private messages. It also integrates a variety of applications to allow management of the entire workflow through a single platform.
There are a plethora of advantages to using Slack in your workplace. One significant benefit is the integration, where it allows connecting over 1000 apps for a complete productivity solution. Users can manage, supervise, and centralize their services without hassle.
Ringblaze
Ringblaze is a business phone number application designed to serve as a comprehensive communication solution. It is aimed at enhancing business connectivity by addressing various professional requirements.
This app is useful for managing remote teams, organizing client meetings, and facilitating project collaboration. It combines voice, video, and messaging functionalities into one user-friendly interface, aiming to improve efficiency and foster better connections.
Key features of Ringblaze include its ability to integrate smoothly with existing business processes, making it suitable for a range of organizations, from startups to large enterprises. The app offers quick setup, flexible pricing options, and a range of advanced features. Ringblaze aims to provide an innovative, cost-effective option for business communication needs.
Ringblaze aims to provide an innovative, cost-effective option for business communication needs and can be considered one of the best business phone number apps on the market.
Chanty
Chanty is an all-in-one platform for professional collaboration. It offers unlimited searchable messaging, audio and video calls with screen sharing.
Chanty’s task management feature with the Kanban board is great for managing projects. It allows to turn messages into tasks, assign team members, and set deadlines. The solution integrates with third-party apps including Trello, Asana, Zapier, Google Drive, Dropbox, Onedrive, Github, Gitlab, Bitbucket, Mailchimp, Giphy, and others.
The app is available on Web, Desktop, macOS, Windows, Linux, and mobile for iOS and Android.
RingEX by RingCentral
RingCentral RingEXâ„¢ provides professional services organizations with a holistic tool for boosting productivity and fostering collaboration. With AI integration, RingEX enhances every interaction, making workdays more efficient and engagements more personalized.
Equipped with features like a personal AI assistant, users can use this tool to effortlessly capture real-time notes during calls and unearth valuable insights. They can also benefit from AI integration across diverse communication channels such as phone, SMS, voicemail, video, and messaging.
Furthermore, RingEX prioritizes data security and compliance, ensuring that users enjoy privacy and reliability throughout their sessions.
Apps for document management
Google Drive
Remember the concept of change? Companies are determined to grow. Google Drive is one of the services business apps that helps organizations to store large and increasing amounts of digital files in the most effective way.
It is challenging to manage an entire digital data library as a growing company without having a practical storage solution. Your team members need to access this data in real-time and get instant feedback to satisfy customer needs. Google Drive will offer practical storage solutions with business features, enhanced communications, high mobility, and increased functionality.
DropBox
Cloud storage has increased the ease of storing data and accessing it from anywhere. Business operations are currently online, and there is a need for your employees to access data while working at home or traveling anywhere around the world.
To get your data from the cloud, you need a DropBox application compatible with Mac, Windows, and Linux systems to start getting your data. Furthermore, it is free, and once you register, you will get up to two gigabytes of storage space. Paid options offer up to two terabytes of storage space. It is the ideal professional services tool for backup data that will help during computer crashes or data breaches. Still, you can use the services without an internet connection to access your data on the plane or outside the city.
Internxt
Internxt is a cloud storage service for professional service organizations that are in search of an effective way to store and share files. The company offers Internxt Drive, a cloud storage solution; and Internxt Send, a file-sharing service to send files via a secure link or email.
Internxt Drive has secure file-sharing options, so teams can collaborate on documents securely, control access to documents with a password, and manage access at any time.
Additionally to its top-tier products, Internx offers free apps for building a strong cybersecurity culture. They include a temporary email generator, password generator, password checker, file virus scanner, etc.
Paystub Hero
Paystub Hero is an online platform that enables users to generate accurate and professional pay stubs quickly. It caters to business owners, entrepreneurs, and employees who need reliable proof of income. The service offers paystub automation, documents, including W-2 forms, 1099 forms, invoices, and offer letters, with customizable and compliant templates.
Paystub Hero ensures secure, efficient, and user-friendly experiences with transparent pricing and dedicated customer support.
Final Thoughts
It can be challenging to adapt to change without the proper professional services tools that leverage competition. Start using these top tools for IT professionals and services businesses and watch your organization skyrocket.
Are you ready to maximize production and offer excellent customer service? Discover how you can use Birdview PSA to enhance your organization’s performance.
