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Adtalem increased its team productivity with Birdview

Challenges

Adtalem Global Education’s Product Development and Classroom Design (PDCD) team faced several project management challenges, which prompted the need for a robust project management solution.

Fragmented project tracking

  • Adtalem was managing projects across multiple portfolios using a combination of tools, including a homegrown Access-based system and JIRA. This fragmented approach made it difficult to track project statuses and timelines effectively.

Data discrepancy 

  • The team used different systems for time tracking (Dovico and 7pace) and project management.

Misalignment of workflows

  • The academic partners operated on traditional academic calendars, which conflicted with the IT department’s agile development processes.

Tool redundancy and overlap

  • The merger of two teams necessitated a unified project management system. The goal was to reduce the number of tools team members had to use, thereby simplifying project tracking and time reporting processes.

Solution

Adtalem Global Education conducted an extensive evaluation of project management tools, testing five different options to find the best fit for their needs. The key criteria for selecting an ideal PM tool included cost-effectiveness, ease of managing projects and workflows, accurate time tracking, resource forecasting capabilities, and robust reporting features. Birdview offered a comprehensive solution that met Adtalem’s needs. Adtalem chose Birdview for several reasons, including its cost-effectiveness, ease of use, and active roadmap for continuous improvement.

  • Workflow automation

    Birdview’s customizable workflows enabled Adtalem to align project management processes with academic calendars, reducing friction between academic partners and the IT department.

  • Business Intelligence

    Leadership used Power BI dashboards to monitor project finances, track time against projects, and ensure that resource allocation was efficient and effective. These dashboards provided real-time insights and facilitated data-driven decision-making.

  • Custom reports

    Birdview’s robust reporting features allowed Adtalem to generate detailed reports on project statuses, time tracking, and resource allocation. These reports provided valuable insights for project management and financial tracking.

  • Time tracking

    With Birdview, Adtalem could track time spent on projects accurately and in real time. This feature was crucial for managing capital expenditures time against projects and provided a unified system for time reporting, replacing Dovico and 7pace.

  • Spaces

    The Spaces feature allowed the team to organize work by academic partners and portfolios, providing clarity and structure. This organization helped in managing multiple projects efficiently and ensured that team members had access to relevant information.

  • Project management

    Birdview allowed Adtalem to consolidate project tracking and management into a single platform. This integration eliminated the need for other project management tools and simplified the project initiation and planning processes.

Results

After adopting Birdview, Adtalem Global Education experienced significant improvements in project management efficiency and overall productivity. The team reduced the number of tools required for managing projects, leading to time savings on project initiation and on project planning and execution

With accurate time tracking and integrated project management, Adtalem increased its work capacity. The ability to forecast resources accurately also reduced the risk of missed deadlines and overworked staff. Leadership reported an increase in productivity due to the streamlined processes and real-time insights provided by Birdview’s dashboards. 

The implementation of Birdview was notably smooth and effective. One initially resistant department came back to acknowledge the ease of use and the superior functionality of Birdview compared to previous tools like JIRA. Adtalem’s comprehensive training and individualized support were also crucial in facilitating this seamless adoption. Team members quickly adapted to the new tool, benefiting from the structured training programs and the available resources to help them navigate the system.

Birdview keeps improving their products

“The one thing I like from an admin and technical standpoint is Birdview keeps improving their products, and they also listen to feedback and implement it, which is a rare thing to have in a vendor. The support and responsiveness, and just your listening to what we have to say and working with us on getting things organized and implemented when we need something, is remarkable.”

Matthew Russo

Senior Solutions Manager

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