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We‘re excited to share some great news: Birdview has been recognized by Software Advice as Best for Customer Service in their Best Professional Services Software of 2025 report. This recognition is based on real user feedback and independent market research, and we‘re honored to see Birdview standing out for what matters most–helping teams deliver projects successfully while receiving the support they need.
What is Software Advice?
Software Advice is a trusted resource for businesses evaluating technology. The platform provides objective insights through verified user reviews and independent research, helping organizations simplify the software selection process. With over 310+ professional services automation (PSA) tools listed, finding the right solution can be overwhelming. That‘s where Software Advice‘s advisors and research team step in, offering guidance, buyer conversations, and curated lists to make decision-making easier.
Ranking criteria
Software Advice‘s lists are built on a mix of independent research and real customer experiences. For the 2025 Best Professional Services Software report, the evaluation was based on:
- 5,000+ verified reviews from real software users
- 55+ software advisors providing guidance to buyers
- 830+ conversations with active software buyers
- Independent data analysis, including product capabilities, market demand signals, and customer ratings
This approach ensures that recognition goes to platforms that not only perform well in the market but also truly deliver value to their users.
Why Birdview PSA was chosen
Among the many PSA solutions reviewed, Birdview earned the highest rating for customer service. Reviewers consistently pointed to our team‘s responsiveness, expertise, and willingness to help users get the most out of the platform.
But it wasn‘t just our support that stood out. Birdview‘s core features also received high marks from verified users:
- Project tasks – Teams value the ability to organize, assign, and track tasks with ease, making collaboration smoother and boosting productivity.
- Project management – Users highlighted Birdview‘s balance of simplicity and depth, noting it‘s effective for both small and complex projects.
- Project tracking – Reviewers praised the reporting and monitoring tools, which give managers a clear view of progress, time spent, and resource usage across multiple projects.
Software Advice also noted that Birdview is a strong fit for service-based businesses with tight deadlines, such as creative agencies and engineering firms. With its resource allocation and financial management capabilities, Birdview helps organizations optimize team workloads while keeping budgets under control.
We‘re proud of this recognition and grateful to our customers for their trust and feedback!
