Complex resource management
Lack of adoption of the existing solution
Need for improved time tracking
Thanks to role-based permissions, the team was able to assign levels of access by roles, which, as a result, helped clean up data.
Birdview PSA resource management tools provide the organization with full real-time visibility into its resources. As a result, the team evens out the workload by being able to better see what activities/tasks its members are assigned to. It also helps to ensure none of the team members, especially high performers, are overloading.
Thanks to the BI-powered reporting features, the team can now create accurate reports to share with the rest of the organization and clients. These data can also be easily analyzed and used for further decision-making. For instance, based on reports on resources, managers can evaluate where the team is over/understaffed and can make changes.
With the Birdview PSA time tracking capabilities and My Assignments feature, teams can easily log their time, manage their daily activities, and focus on tasks that matter the most.
With the help of Birdview PSA, the team builds a customized intake form for projects. This has improved the data used to create projects, assign staff, and track activities and sub-activities.
The team was looking for a solution to improve their time tracking for customers and ensure better use of people resources. Birdview PSA was chosen as their go-to solution for resource and project management. The software is currently used for managing all of the team’s projects, including the ones for a cable television station.
The in-house marketing agency now has a much clearer view of who is assigned to projects and where they are in the work process. As a result, 20% more projects were delivered on schedule.
The organization’s Communications Director, Mianne Nelson, also mentioned that, after implementation, she decreased her reporting time by 10s of hours each quarter. The team also noted that the implementation was simple, and the support team helped to customize the software in accordance with the organization’s needs.
When we were looking to make a change, I came straight to Birdview PSA . I knew what I wanted, and your sales team was able to deliver. Birdview PSA delivers a robust, easy-to-use platform without busting the budget. The software is easy for my team to use to create activities and enter time. For me, it is the ease of reporting.
“Our previous work management systems performed some tasks well, but significantly underperformed...”
“I have 100% more buy in from our Team to use Birdview PSA than any previous System. We know it...”
“Now we can consistently deliver more value to our stakeholders and do so quicker than ever...”
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