PSA software for
IT services teams

Plan, track, and deliver IT projects with full visibility and control. Birdview PSA helps teams align resources, timelines, and goals on a single platform designed for tech-driven workflows.

Project Management Software for Business Consulting

Why Birdview PSA

Birdview PSA unifies your IT service projects, teams, and financials in a single platform. Whether you're delivering IT managed services, infrastructure support, or custom software development, Birdview PSA ensures complete visibility, resource alignment, and control across every client engagement.

Controlled scope and project delivery

Gain full visibility into evolving requirements and control scope changes with structured change management, real-time updates, and integrated client communication.

Clear priorities and progress tracking

Use the centralized Activity Center to prioritize work across feature builds, support, and bug fixes, keeping everyone aligned at every sprint or milestone.

Balanced workloads and resource clarity

Match the right people to the right tasks based on real-time availability and technical skills, avoiding burnout and ensuring delivery capacity is always visible and optimized.

Accurate time tracking and profitability insights

Make time tracking seamless for IT teams and link actuals to budgets. Track margins, improve estimates, and ensure all billable work is accounted for.

Flexible billing and invoicing processes

Generate invoices based on approved time, expenses, and a billing model of your choice, whether you work with retainers, T&M, or fixed-price projects.

Standardized operations across all teams

Replace scattered tools with one platform. Standardize workflows and automate approvals, updates, and reporting to free time for high-value work.

Gain control over complex IT projects

Birdview PSA helps consulting teams stay on top of shiftiWith Birdview PSA, IT service teams can plan, track, and adapt, even as requirements shift. Manage sprints, align cross-functional teams, and keep every phase of the project visible and under control.

  • View real-time timelines, sprint progress, and backlogs across all teams
  • Handle evolving client needs without derailing budgets or schedules
  • Balance features, bug fixes, and support tasks using flexible boards
  • Support any delivery model, including Agile, Waterfall, or hybrid setups
Explore project management
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  • Work in progress
  • Table View
  • Gantt Chart View
  • Kanban View
  • Calendar View
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Project tracking tool - Gantt view
Project data - Kanban board view
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optimized resource allocation screen

Match the right people to the right projects

Gain full visibility into your IT service teams' capacity, skills, and availability. Birdview PSA helps balance workloads, find the right people for the task, and plan with confidence.

  • Assign team members based on real-time availability, certifications, and skill sets
  • Distribute and adjust work evenly using visual workload heatmaps and capacity views
  • Forecast hiring needs with demand planning and scenario modeling tools
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Manage time, costs,
and billing — all in one place

Track time, control costs, and project profit margins

Birdview PSA gives IT service teams the tools to track time accurately, manage budgets in real time, and make smarter financial decisions.

  • Gain valuable insights from your team's billable and non-billable hours
  • Compare planned and actual budgets at the project and portfolio level
  • See which projects and clients drive the most profit to prioritize high-impact work
  • Prevent revenue leakage by linking time, tasks, and billing in one system
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Streamline invoicing and adapt to any billing model

With Birdview PSA, IT service teams can generate and customize invoices across retainers, milestones, or time and materials, saving hours of manual work.

  • Set custom billing rules to match client agreements and service types
  • Sync approved time logs and expenses directly into invoices
  • Eliminate manual work with one-click exports to accounting platforms, such as QuickBooks
  • Maintain full visibility into invoice status, history, and project context
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Get instant visibility into performance and outcomes

Birdview PSA provides IT service teams with instant access to the insights they need, from project health and resource utilization to financial performance.

  • Track key metrics like project progress, utilization, and profitability in one place
  • Create custom dashboards for different roles and access levels
  • Visualize trends across teams, clients, and service lines with built-in BI tools
Explore BI reports and dashboards
BI dashboard showing
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Simplify
collaboration
across teams and clients

Birdview PSA helps IT service teams reduce busywork, stay connected, and keep everyone, from developers to clients, in sync.

  • Automate task updates and approvals to reduce admin work for developers
  • Use pre-built workflow templates to standardize how teams collaborate.
  • Centralize notes, files, and project communication to avoid misalignment
  • Keep stakeholders informed with free access to the Client portal
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Keep your systems connected with 6000+ integrations

Birdview PSA integrates seamlessly with the tools IT service teams use every day. Connect with Jira, Slack, Microsoft Teams, Salesforce, and other tools to make sure your entire ecosystem works as one.

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IT and software development teams rely on Birdview PSA to manage their projects

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Boost IT project delivery and margins with Birdview PSA

Top-rated IT project management software

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Frequently Asked Questions

  • Birdview PSA is a professional services automation (PSA) platform built for IT service teams. It helps manage every part of the project lifecycle, including tasks, resources, budgets, time, and team communication—all from a single system.

  • Birdview PSA helps IT teams stay on top of shifting client needs, balance workloads, and reduce delivery risks. It supports hybrid methodologies and connects with your existing tools to streamline planning and improve visibility at every stage.

  • With Birdview PSA, IT teams can manage scope, timelines, and budgets more effectively. It improves coordination between teams, helps prevent burnout with smarter resource allocation, supports flexible billing models, and offers clear insight into project profitability.

  • Yes. Birdview can be tailored to fit your team's needs. You can customize task workflows, user roles, reporting, and project structures to match your internal processes and client requirements.

  • Birdview centralizes collaboration through shared workspaces, real-time project updates, and integrations with tools like Slack and Microsoft Teams. The built-in client portal also makes it easier to keep stakeholders informed and engaged.

  • Birdview PSA is ideal for IT service providers, software development teams, and managed service firms. It works well for teams managing multiple client projects, flexible billing arrangements, and a need for real-time visibility into workloads and financials.

  • Birdview PSA lets you document scope changes, get approvals, and track their impact on budgets and deadlines. It also makes it easy to communicate updates with stakeholders, keeping projects aligned even as requirements evolve.

  • Yes. Birdview is flexible enough to support Kanban, Waterfall, or hybrid approaches. You can adapt workflows, views, and project structures to match the way your team works best.

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