Problems with communications
No centralized data storage place
Lack of a single tool to provide accurate project status
All of the tasks and information across the departments are stored in one place. Team members can now easily update project status to keep everyone in the loop. It just couldn't help but ease communication and help with process optimization.
Transitions Optical had experience with project management systems, but they needed more than tasking: once the department had access to the data, it needed to set up workflows accordingly.
All reports are exported and presented in a convenient form, designed specifically for the company.
The ability to make custom forms with the required fields for incoming requests has sped up work in Transitions.
After reviewing over 10 different project management software platforms, the IT services department at Transitions picked Birdview PSA (formerly Easy Projects) to help them collaborate and communicate better and make sure that the company is up and running. They work on several projects per month both locally and internationally as well as through their parent company.
Currently, the team at Transitions saves an hour a day per employee due to the implementation of Birdview PSA . Moreover, they have cut down on spending time managing multiple files for each project, and are now able to do things they never dreamed possible.
Birdview PSA has helped Transitions Optical set up seamless IT project management to help their team collaborate better together. With the help of our tech and client support specialists, they were able to successfully launch and roll out Birdview PSA to their global team. Birdview PSA will continue to work closely with the Transitions, helping to make project management easy.
The tool is easy, it’s customizable and adaptable to our needs, and I would like to recommend your support group, they are very helpful. I can get answers from them immediately, regardless of the time.
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A Single source of truth
Tailored workflows
Custom reports
Custom forms
