A client project is any piece of work delivered for a customer. Unlike internal projects, which aim to improve processes within a company, client projects are designed to meet a client‘s specific needs and expectations.
Think of an engineering firm designing a bridge. The project has clear deliverables, deadlines, and costs, but the most important factor is whether the bridge aligns with the client‘s vision and goals. The same applies to IT firms building software, marketing agencies running campaigns, or consulting companies developing strategies.
What makes client projects unique is the relationship factor. Success is not only about meeting deadlines or staying within budget. It is also about building trust, maintaining clear communication, and ensuring the client feels engaged throughout the process.
To manage client projects effectively, managers need to set a clear scope, define responsibilities, and keep communication open. With Birdview PSA, this becomes easier. The platform connects tasks, budgets, and timelines in one system, allowing clients to track progress in real time without waiting for manual updates.
In short, a client project is about solving the client‘s problem in a way that delivers value and strengthens the partnership.