Yes, PSA software supports both role-based and skill-based resource planning. This gives managers the flexibility to assign work not just based on availability, but on the right expertise. Role-based planning groups people by general functions such as consultant, developer, or designer. This works well when staffing is flexible, but workload balance is the main concern.
Skill-based planning goes a step further by matching specific abilities to project needs. For instance, if a project requires cloud migration expertise, PSA software highlights which engineers have that skill and the capacity to take on the work. This helps avoid mismatches, ensures quality, and keeps projects on schedule.
Birdview PSA, for example, gives managers clear visibility into both workload and skills. That means they can see not only who is available but also who is best qualified. The result is smarter assignments, higher productivity, and stronger client outcomes.
