Beyond the bottom line: project financial KPIs to track in professional services

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Ksenia Kartamysheva
4 min read
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In the world of professional services, project success isn’t just about delivering outstanding work on time. It’s also fundamentally about the numbers. Are your projects profitable? Are you staying within budget? Are you accurately forecasting revenue? Without a clear grasp of your Project Financial KPIs, you’re missing crucial insights that drive sustainable growth and profitability.

You might be tracking revenue and costs at a high level, but diving deeper into project-specific financial health can feel complex and disconnected, especially when financial data is siloed from project progress. You need a way to connect the dots, measure what truly matters, and use that data to make smarter decisions.

This is where understanding and tracking Project Financial KPIs within a dedicated PSA software like Birdview PSA becomes invaluable. It’s not just about accounting; it’s about gaining actionable insights that help you manage projects for maximum financial success.

Let’s dive into the key Project Financial KPIs you should be measuring and how Birdview PSA puts that data at your fingertips.

Why project financial KPIs are essential for professional services

For professional services firms, financial success is intrinsically linked to project performance. Unlike businesses selling physical products, your primary assets are your people’s time, skills, and expertise. Measuring the financial health of each project provides critical insights:

  • Driving Profitability: Tracking KPIs for professional services like project margin and revenue helps identify which projects are most profitable and where adjustments might be needed to improve financial outcomes.
  • Controlling Costs: Monitoring budget variance and expenses allows you to catch potential overruns early and take corrective action before they impact profitability.
  • Informing Pricing Strategies: Analyzing actual project costs against revenue helps refine your pricing models for future proposals and ensures you’re charging appropriately for the value provided.
  • Optimizing Resource Allocation: Understanding the financial impact of resource allocation helps ensure that your most valuable resources are assigned to high-priority, profitable projects.
  • Accurate Forecasting: Reliable Project Financial KPIs provide the data needed for accurate revenue forecasting and financial planning for the firm.
  • Improving Client Relationships: Managing project budgets effectively and providing transparent financial updates builds trust with clients.

Without tracking the right Project Financial KPIs, you’re essentially managing your projects (and your business) with a blind spot, making it difficult to achieve consistent financial success.

Explore: Financial Management Guide

Project Budget Management Guide

Key project financial KPIs to measure in Birdview PSA

Birdview PSA is designed to integrate project progress with financial data, giving you the visibility you need to track essential Project Financial KPIs. Here are some of the most important ones you should be measuring within the platform:

1. Project Budget Variance

    • What it measures: The difference between the planned budget for a project and the actual costs incurred. It tells you if you are over or under budget.
    • Why it matters: Helps identify if a project is costing more than expected, indicating potential issues with scoping, estimating, or execution. Early detection allows for corrective action.
    • How Birdview PSA helps: Birdview PSA allows you to set a detailed project budget and automatically tracks actual labor costs (from time entries) and expenses against it in real-time. Dashboards visually display budget variance, alerting you to potential overruns.

2. Project Margin (or Profitability)

    • What it measures: The profitability of a project, calculated as the revenue generated minus the total costs (labor and expenses). It’s often expressed as a percentage of revenue.
    • Why it matters: This is a key indicator of a project’s financial success. It helps determine which types of projects or clients are most profitable for your firm.
    • How Birdview PSA helps: Birdview PSA automatically calculates project profitability by pulling in revenue (from billing/invoicing) and costs (from time entries and expenses). You can see project margin in real-time and analyze profitability across your portfolio.
    • Example: A consulting project generated $20,000 in revenue and had $12,000 in costs. The project margin is $8,000, or 40%. Birdview PSA displays this clearly, helping you compare against target margins.

3. Resource Utilization

    • What it measures: The percentage of a resource’s (individual, team, or role) available time that is spent on productive work (often broken down into billable vs. non-billable).
    • Why it matters: Impacts both profitability (especially billable utilization) and team well-being (preventing burnout from overallocation or disengagement from underutilization).
    • How Birdview PSA helps: Birdview PSA tracks both billable and non-billable hours through its time tracking feature. Resource utilization reports and dashboards visually display how your team’s time is being spent and their utilization rates, allowing you to optimize resource allocation.
    • Example: A resource utilization report shows a consultant had 160 available hours last month and logged 120 billable hours. Their billable utilization is 75%. If another consultant only logged 80 billable hours, you can investigate if they are underutilized or need support.

Explore: Resource Capacity Planning Guide

Resource Utilization Metrics

4. Revenue Forecasting

    • What it measures: Predicting future revenue based on the current project pipeline, planned projects, and estimated billing.
    • Why it matters: Crucial for financial planning, cash flow management, and making strategic decisions about growth, hiring, and investment.
    • How Birdview PSA helps: Birdview PSA pulls data from pipeline projects and estimated budgets to help forecast future revenue. This data-driven approach provides a more accurate prediction than manual methods.

Explore: Resource Forecasting and Scenario Planning

5. Cost Performance Index (CPI)

    • What it measures: The efficiency of your spending. CPI compares the earned value (the value of work completed) to the actual costs incurred. CPI = Earned Value / Actual Cost.
    • Why it matters: A CPI greater than 1 indicates you are spending less than planned for the work completed (good). A CPI less than 1 means you are spending more than planned (over budget).
    • How Birdview PSA helps: Birdview PSA can automatically calculate CPI based on project progress (earned value) and recorded costs, providing a clear performance indicator.

6. Schedule Performance Index (SPI)

    • What it measures: The efficiency of your schedule. SPI compares the earned value (the value of work completed) to the planned value (the value of work scheduled). SPI = Earned Value / Planned Value.
    • Why it matters: An SPI greater than 1 indicates you are ahead of schedule. An SPI less than 1 means you are behind schedule. While not purely financial, it impacts costs and is often tracked alongside CPI.
    • How Birdview PSA helps: Birdview PSA can automatically calculate SPI based on project progress and planned schedules, giving you an indicator of timeline performance. These are often tracked together in Earned Value Analysis (EVA).

7. Work in Progress (WIP)

    • What it measures: The value of work that has been completed but not yet invoiced to the client.
    • Why it matters: Important for managing cash flow and revenue recognition, especially in projects with phased or milestone-based billing.
    • How Birdview PSA helps: Birdview PSA tracks billable hours and completed tasks, providing a view of WIP to help you understand the value of work ready to be invoiced.

Measuring project financial KPIs in Birdview PSA: your data in action

Birdview PSA is designed to make tracking these Project Financial KPIs actionable and insightful. Here’s how you can leverage the platform:

  • Set Financial Targets: Within each project in Birdview PSA, you can set targets for budget, revenue, and profitability. These targets provide benchmarks against which to measure actual performance.
  • Real-Time Dashboards: Customize your dashboards to display the Project Financial KPIs most important to you and your team. Get a visual overview of budget status, profitability, and resource utilization at a glance.
  • Automated Calculations: Birdview PSA automatically calculates many of these KPIs (Budget Variance, Project Margin, CPI, SPI, etc.) based on time entries, expenses, and project progress, eliminating manual calculations.
  • Detailed Financial Reports: Generate comprehensive reports on project profitability, cost tracking, resource utilization, and more. Filter and analyze data by project, client, team, or time period for deeper insights.
  • Integrations with Financial Systems: Birdview PSA integrates with accounting platforms like QuickBooks and NetSuite, ensuring financial data flows seamlessly and aligning project financials with overall business financials.
  • Visualize Trends: Use charts and graphs within reports and dashboards to visualize trends in KPIs over time, helping you spot patterns and make proactive adjustments.
  • Track Against Baselines: Compare current project financials against the original baseline to understand deviations and their impact.
  • Inform Future Estimates: Use data from completed projects in Birdview PSA to inform future project cost estimations and pricing strategies.

Tips for using project financial KPIs effectively

Simply measuring KPIs isn’t enough; you need to use the data to drive better outcomes.

  • Regularly Review Your KPIs: Make reviewing Project Financial KPIs a standard part of your project management routine (e.g., weekly or monthly).
  • Communicate KPIs to Your Team: Share relevant KPIs with your team to help them understand the financial impact of their work and encourage cost-conscious decisions.
  • Use KPIs for Decision-Making: Leverage the insights from your KPIs to make informed decisions about resource allocation, project scope changes, pricing, and future project selection.
  • Set Realistic Targets: Ensure your financial targets are achievable and aligned with project scope and resources.
  • Learn from Completed Projects: Analyze the Project Financial KPIs of completed projects to identify lessons learned and refine your processes for future projects.
  • Customize KPIs as Needed: Tailor the KPIs you track to the specific needs and complexities of each project or client.

Managing professional services projects effectively demands a clear understanding of the numbers. Project Financial KPIs provide the crucial insights needed to track profitability, control costs, and make data-driven decisions.

Birdview PSA simplifies the process of measuring and analyzing these KPIs by integrating financial tracking directly into the project management workflow. From automated calculations to real-time dashboards and detailed reports, Birdview PSA gives you the visibility and tools to manage your projects for maximum financial success.

Stop making financial decisions in the dark. Empower your team and your business with the clarity of Project Financial KPIs in Birdview PSA.

Ready to gain clear insights into your project’s financial health?

Discover how Birdview PSA can help you measure and master your Project Financial KPIs.

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